Privacy Policy

Privacy Policy

At Cheeky Bingo casino, we are committed to protecting your personal data and maintaining confidentiality at all times. This Privacy Policy aims to provide you with a comprehensive understanding of how we collect, use, store, and share your information.

What We Collect

We may collect the following types of information:

Personal details: Your name, address, contact number, date of birth, and email address.
Banking information: Details about your bank account, payment method, or other financial information related to our services.
Online activities: Information on how you use our website, mobile app, or games, including login data, game history, and session logs.

How We Use Your Data

We collect and process your personal data for various purposes:

To provide and improve our services: This includes creating an account, allowing access to bingo rooms and casino games, managing transactions, and resolving issues.
For marketing activities: Sending promotional emails or offers about new games, events, or other relevant information from Cheeky Bingo casino.
Data analysis and profiling: We may use data analytics tools for various purposes such as game optimization, identifying user preferences, or improving our services.

Sharing Your Information

We share your personal data with the following entities:

Service providers: Third-party companies that help us deliver games, manage transactions, process payments, provide technical support, and improve security.
Law enforcement agencies: As required by law, we may disclose information to prevent or detect crime, protect public safety, or assist with an investigation.

Data Storage

We store your data in the UK on secure servers that are protected from unauthorized access. Access is strictly limited to authorized personnel only.

Cookies and Analytics Tools

Our website uses cookies (small files stored locally) and analytics tools like Google Analytics to improve user experience and services. Cookies help with:

Personalization: Tailoring content based on your preferences or location.
Security: Verifying identities for secure login procedures.
Performance optimization: Enhancing overall gaming performance.

Your Rights

As a data subject, you have several rights under the UK GDPR regulations:

Access to personal data: Request a copy of the information we hold about you.
Erasure: Have your data deleted or removed in certain circumstances (e.g., withdrawal of consent).
Rectification: Correct any inaccuracies or incomplete data.

Consent and Opt-Out

When collecting your data, you will be asked to provide explicit consent for specific purposes (marketing activities). You can opt-out at any time by:

Withdrawing consent in the settings area.
Unsubscribing from promotional emails.
Contacting us via our support channels.

Contact Information and Queries

If you have any questions, concerns, or complaints about this Privacy Policy or data handling practices, please contact us.